Frequently Asked Questions

Everything you need to know about our natural beauty rituals.

Are Nikura products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our products are 100% vegan and we never test on animals at any stage of production.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are your essential oils 100% pure?

Absolutely. Our essential oils are 100% pure, natural, and undergo rigorous GC/MS testing to ensure high quality and therapeutic potency.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order.